FAQ

Are there any questions?

  • The washing machine is no place for your Bold Banana! Stains are best removed with a slightly damp cloth and possibly a little (green) soap. To avoid discolouration, don’t leave your bag to dry in direct sunlight.

  • Orders placed before 10pm on weekdays (Monday to Friday) are delivered free-of-charge the next day (Netherlands and Belgium).

  • You can always exchange or return your bag within 14 days of receipt. Details of the procedure are available on the returns page.

  • Your order will be delivered free-of-charge in the Benelux. Refer to our deliveries page for details of the shipping costs per country.

  • We do everything we can to avoid mistakes, but sometimes things do go wrong. Did you buy your bag in a physical shop or from an online shop? If so, you should submit your complaint there. Did you order your bag directly from us online? In that case, send an email to hello@bold-banana.com or use the chat service on our website.

  • Our Envelope and Roll Top are ideal bags for school or work. They are both large enough for a laptop up to 15.6”. The Envelope Mini has plenty of room for your tablet.

  • Our bags are all made of water-repellent polyester, but are not completely waterproof. The backpack should handle a brief downpour without problems, but we advise you not to leave the bag out in the rain;).

Envelope mini

  • Our Envelope Mini is water-repellent but not completely waterproof. No worries though, if you have to ride your bike through a shower of rain, your belongings are still safe.

  • The Envelope Mini is the Envelope’s little sister. The bag is perfect for every day: for example, for a day out shopping, going to a festival or for a picnic in the park.

  • Our Envelope Mini is not made for laptops, but your tablet will fit in the separate compartment with room to spare. Are you looking for a bag that will hold your laptop? If so, our Envelope and Roll Top bags are better options.

Envelope

  • Our Envelope is water-repellent but not completely waterproof. No worries though, if you have to ride your bike through a shower of rain, your belongings are still safe.

  • The Envelope is the Roll Top’s little brother. Going to work, the office or taking off for a day out? The Envelope is a great choice. But what if you want to take just a bit more stuff with you, for a city trip for example? Then the Roll Top is the right choice!

  • Are you looking for a bag for work, for school or for days out? If so, the Envelope is perfect for you!

  • Absolutely! Laptops up to 15.6” in size fit in the separate laptop compartment of our Envelope bag. And even then, there’s still more than enough room left for your books and other stuff.

Roll top

  • Our Roll Top is water-repellent but not completely waterproof. No worries though, if you have to ride your bike through a shower of rain, your belongings are still safe.

  • Our Roll Top backpack is a true all-rounder. It offers plenty of storage space and closes distinctively: the top part folds or rolls up to make the bag larger or smaller. Super convenient and a comfortable fit on your back.

  • The Roll Top is our Envelope’s big brother. The Roll Top can hold up to 20 litres, compared to the Envelope’s capacity of 15 litres.

  • Are you looking for a bag for school, work or a city trip? If so, the Roll Top is perfect for you!